Below are the shipping instructions and login information for Richardson. Click the shipping provider to skip to the relevant information: 

UPS

FedEx

United States Postal Service

DHL

 

UPS

URL	User ID	Password
http://www.ups.com	ship@richardson	Production18
Account #	Name on Account	Email on Account
3WE696	Tracy Meagher	[email protected]

 

 

Preferred shipping vendor due to negotiated rates.

 

Once logged in, you will be automatically directed to the Create a Shipment page. To create a shipment, fill out the following fields:

• Section 1: Where is the shipment going?
  • Select Richardson name from address book or select Enter New Address
  • NOTE: All trainer and sales rep names are loaded in the system in the address book
• Section 2: Where is the shipment coming from?
  • Leave as is for standard Richardson from address, unless shipping from another location
• Section 3: What are you shipping?
  • Number of packages: Select the number of boxes/packages going to the recipient from the drop down
  • Packaging Type: Select the type of packaging being used
    • If “Other packaging” is selected, you will need to include length, width, and hight (inches)
  • Weight: Type in weight (use scale to weigh packages – it does not need to be 100% as UPS adjusts it as needed)
  • Package declared Value: Leave blank unless shipping expensive equipment (i.e. computer) and advised to “insure.” Enter in value to field
• Section 4:
  • Service: Select Services (see delivery times below)
  • Do you need additional services?
    • Click box for “receive confirmation of delivery UNLESS it is going to a trainer, (or a recipient who may not be home to receive delivery) then click “deliver w/o signature”
    • Use “Deliver on Saturday” when shipping packages on Friday that need to arrive on Saturday – you will need to select the services as Next Day Air or Next Day Air Early AM and place and organize "Saturday" sticker on the UPS package
• Section 5:
  • For project # field: type Phoenix Order number (if applicable) and client name
  • For reference #2 field: type Richardson department sending package (Client Services, Marketing, IT, Sales Enablement, etc)
• Section 6: Keep as is
• Section 7: schedule pick up for heavy/large orders or for insured computer equipment
• Select Next
• Select Ship Now
  • You will receive a pop up to print label – enable pop up if needed
• Print the UPS label on production printer (sticker paper) and place label on package
• Leave package under the phone out of the front door to Richardson office, UPS picks up between 6:00-6:30PM ET
• Update Corporate Address Book
  • After logging in with credentials, click on the account menu under Tracy Meagher name (top right corner)
  • Select ‘My Settings’
  • Under Corporate Address Book, select ‘Search Corporate Address Book’ to update an existing address or select ‘Create New Address’

UPS Service Options

• UPS Next Day Air Early AM – 8:30 AM
• UPS Next Day  - 10:30 AM
• UPS Next Day Air Saver – By end of BUSINESS day (Residential by 7pm.  Business by 5pm; do not use for Sautrday delivery)
• UPS 2^nd Day Air AM – By 12pm on the second business day
• UPS 2^nd Day Air  - By the end of the second business day (Residential by 7pm.  Business by 5pm)
• UPS Ground   - By end of business day on delivery date
• Saturday – Saturday by 7pm for residential

 

 

 

 

 

FedEx

URL	User ID	Password
http://www.fedex.com/us	RICHARDSON1	Production2
Account #	Name on Account	Email on Account
106057265	Tracy Meagher	[email protected]

 

 

• Section 1: Keep as is
• Section 2: Type in address or select from drop down list from “Contact Name”
  • Select “this is a residential address if shipping to a home”
• Section 3:
  • Select # of packages going to the receipient
  • Update and enter the weight of the package(s)
  • Select Service and Package type
• Section 4: Keep as is/skip this section
• Section 5: Keep as is/skip this section
• Select the purple ship button
• Print label from production printer using FedEx printer labels
• All FedEx shipments must be taken downstairs to the FedEx drop box on the ground floor, past elevators across the hall from the dentist’s office

 

FedEx Service Options

• First Overnight – 8:30 AM
• Priority Overnight –  10:30 AM
• Standard Overnight -  By end of day – (Residential by 7pm.  Business by 5pm)
• FedEx 2 Day Delivery – By end of second business day –(Residential by 7pm.  Business by 5pm)
• FedEx Ground – By end of business day on delivery date
• FedEx Saturday Delivery –Saturday by 7pm for residential 
• Note – All packages being sent to New Mexico must be shipped by FedeEx for Saturday delivery service. 

 

 

 

 

United States Postal Service

 

• Mail is collected daily in production room and in the finance department in marked bins
• Weigh letter on mail machine in production room
• Run letter through bottom of machine for postage
• Mailbox is on ground floor opposite side of the building as front desk

 

DHL (International shipments only)

URL	User ID	Password
https://mydhl.express.dhl/us/en/home.html#/createNewShipmentTab	[email protected]	Production09!
Account #	Name on Account	Email on Account
806373735	Tracy Meagher	[email protected]

 

 

• Section 1:
  • Keep as is
• Section 2:
  • Select Destination Country which the package is going to
  • Customs: Depending on what is being shipped it will be dutiable or non-dutiable, leave value at $1
• Section 3: Shipment Details
  • Type in recipient address if not previously selected from address book
  • Select shipment date
  • Select number of packages to send
• Section 4: What are you shipping?

• Shipping Details: Are you shipping Documents? (paper) Or are you shipping anything else? (package)
• Click Create Invoice:  An invoice will be printed out later.
• Purpose of shipment: Assign what’s the purpose of your shipment.
• Item Description: Describe what the item being shipped is.
• Schedule B: Leave blank
• Enter the Quantity and Units. 
• Enter Item Value (required)
• Net weight: What it would weigh without the packaging. Gross Weight: would be with the packaging.
• Enter the country where item was made
• Add another item as you see fit. For similar items write it all in one description.
• Pallets: Leave blank unless sending an actual pallet. 
• Invoice Number: Use your invoice number
• Ultimate Destination: Country where it'll end up.
• Ultimate Consignee: Type out who's going to receive it with their address.
• Usually don’t need to protect it unless it's something costly (i.e. computer equipment)
• Electronic export filling: Leave as yes.
• Additional customs documents: Leave unchecked.

• Section 5: Packaging

• Leave blank - what would be the total shipment weight and the number of packages
• Capture details for packaging quantity and weight, and dimensions (length, width, height in inches)
• Add necessary details as you see fit
• Payment: leave as is
  • First field and second field should be “My Own Account”
  • Select ‘DDP – Delivery Duty Paid”

• Section 6: Pick up & Delivery
  • Select when you will be sending the delivery and your desired ship date & method
  • Click ‘Yes’ for schedule a pickup
• Select the appropriate time frame
• Select where the pickup will occur and the weight of the shipment
• Assign any additional instructions for the courier as appropriate (i.e. “See Richardson Helpdesk for questions”)
• Select ‘Accept’

• Otherwise, all DHL shipments must be taken downstairs to DHL drop box, which is located next to FedEx box behind the 1818 1^st floor lobby. Last pickup is at 6pm.

• Section 7: Printing

• There should be 1 label, 2 customs invoice and 1 receipt 
• 1 invoice & 1 label goes with the shipment in the pouch
• 1 invoice is given to the courier
• YOU keep the receipt or share with Finance