Zoom Support can be contacted by phone at 1.888.799.9666 extension 2 or 1.650.397.6096 extension 2. Zoom support contact information is provided to participants at the beginning of each client VILT engagement.  

• When a participant calls the Support help line and hits #2, they will be asked by support to provide the meeting ID.  Take note of your meeting ID and have them write it down with the support number:
  • The meeting ID can be found at the top left corner during a zoom call. It can also be found within your meeting invite. Example:  https://richardson.zoom.us/j/123456789

Participants can leverage the self-support site to search for articles and/or chat feature available there: https://support.zoom.us/hc/en-us

Tech Support online & additional phone numbers to call: https://support.zoom.us/hc/en-us/articles/201362003

Global Phone Support Numbers:

US +1.888.799.9666 ext 2

AU: +61.1800.768.027 ext 2

FR: +33.800.94.64.64 ext 2

IN: +91.1800.050.2040 ext 2

JP: +81.053.132.0070 ext 2

NZ:  +64.800.475.039 ext 2

SG:  +65.800.321.1249 ext 2

UK: +44.800.368.7314 or +44.20.7039.8961 ext 2