The delivery method for the Reinforce content must be set when the Senior Admin loads the course to the tenant. Customers must select one of the following two options; if no selection is made the course will be loaded as Bundled. Once at least one user is launched into the course, the delivery option cannot be changed without interrupting user activity.* However, it can be different per course since it is a course-level setting. E.g., Sprint Prospecting can be Bundled and Sprint Negotiations can be Scheduled within the same tenant.

When a user completes the Progress Check/Core Assessment following the Learn content, the first piece of Reinforce content is unlocked. The assessment completion date is the trigger for the 7-day release for the Bundled option described below.

Bundled:

As users complete a Reinforce topic, the next topic is released. This allows users to progress at their own pace.

Scheduled:

Reinforce topics are released every 7 days upon completion of the 2nd assessment (Progress Check/Core Assessment). Topics continue to unlock every 7 days regardless of the completion of the previous topic. Users will receive a notification inviting them to return each time a topic is released. The 7-day content release is user-specific and cannot be manually adjusted by the user or an admin; users will each have their own 'schedule' based upon when they completed the Progress Check/Core Assessment.

At the time of this writing, the majority of customers opt for the Bundled option.

*If the delivery method must be changed, then all assigned users must be unenrolled in the course. The Senior Admin will remove the course from the tenant and re-add it with the preferred delivery method. All user activity within the former course will be lost and they will need to begin the course from the beginning.