Please follow the steps below when setting up SSO for New Clients: 

1. Send an email to the SSO Team ([email protected], [email protected]) via the communication tab in the associated Sales Order in Netsuite. Please include the following:
   • SSO identify provider (i.e., Ping, Salesforce, Okta, or Azure)
   • Accelerate Tenant Log In Domain (If the tenant does not already exist, please send through a separate request.)
   • Is the tenant on the US or EU server?
2. SSO team will create and return the tailored configuration guide to share with the customer
   • If you have not yet set up the tenant, you can send the template to the client so they can get an understanding of the process: Client Templates
3. Then the client will complete the configuration based on the custom guide
4. The client will then send back the data points that are clearly requested within the configuration guide
5. SSO team will configure the SSO parameters on the back end 
6. CSG will then notify the client that configured is complete and ask for a list of any users that need to test the SSO (name / email address)
7. The client will test and confirm that everything is setup correctly

Please note that once a client has fully completed the SSO configuration process, there is no other way for them to access the system. The user will recieve the following message if they try to go directly to the tenant URL: