While our company operates globally, there are occasions when we must send a trainer a considerable distance for in-person instructor-led training (ILT). This may be due to client requests, language needs, or the absence of a local resource in that area.
Clients are responsible for covering travel days to compensate for the trainer's lost work time during travel. 
For example, if a trainer travels 8+ hours to an ILT location, travel days to and from the workshop are billable to the client.
 
Here are a few things to note about Travel Days: 

• Richardson charges the customer a flat rate per travel day to support the opportunity cost and manage the trainer comp. However, as we do price increases from time to time it is best that you confirm the current fee with contracts prior to relaying to the customer.
• Travel day fees are only paid to a trainer if Richardson is able to bill a client for those specific travel days. This will be supported by verbiage in the agreement.  

• Trainers are paid a flat rate across the board for travel days.  
• If a trainer raises a request for travel days proactively, the Resourcing team will review and provide feedback as deemed appropriate—Resourcing may decline the request. However, if a trainer requests a travel day after the fact, they will not be eligible, as invoicing and billing cannot be done retrospectively.
• If travel days are not included in the contract and we are unable to bill the customer, the trainer may decline the work. 

 
For any of these instances or pricing queries not clearly addressed in the SOW, please direct your questions to the Contracts Team. While the Resourcing team can assist with resource allocation, they are unable to provide guidance on customer fees.
 
 
If travel day fees are required: 

• Travel days will be added to the existing Sales Order. An overage opportunity is not required. 
• From the Sales Order Communication tab, write to Contracts using the Change or Additional Items Needed template requesting travel days be added. 
• Once the Travel Day project is generated, fill in project information accordingly:
  • Project Name -  “Travel Days – <workshop information for associated project>
  • Invoicing Notes - “Travel days for <Facilitator Name> <Project # or #s of workshops associated with travel days)
  • Change status to “Resourcing Requested”
  • Start and end dates - update to reflect delivery dates
  • Content – Content Agnostic 
  • Session Language/Material Language – N/A
  • Material Status – None
  • Attendee count = 0
  • Fill in the location information (City, State, Country, World Region), 
• Submit email request through Communication Tab – “General Use/Project Update” Communication Template - send to netsuite.resourcing. Ask that they assign the facilitator to the project 
• See Netsuite Project 19489 as an example.