Where do I find licensing details within an SOW and what is typically included?
At a high level, typically in Section 2 (example below) of Richardson’s SOW template, you will find the overarching details included in the participant license, which are typically: * Programs the customer can access and by quantity of users * If digital tools are included: Accelerate, QuickCheck, SFDC Tools * …
Can clients purchase additional licenses during the SOW term?
* We are outlining the ability to purchase additional licenses during the term at pre-negotiated rates. You will typically see this in the Additional Terms section after the Payment Schedule in a SOW. We are asking customers to make good faith efforts to purchase in bundles of 10 as much as possible to avoid one…
Are we pro-rating licenses?
We had a limited set of pro-rated licenses early on in pricing and packaging (outside of selling SPI-1 in the past). We are not pro-rating licenses further unless otherwise approved by senior leadership in contract negotiations.
