Contract language is written to allow flexibility for a customer to deliver in person or virtual with a recommendation of a cap of 20 (exclusive of TTTs and presentation skills) to keep it flexible for the customer. Generally, CSG can make an exception of up to 25 on a case by case basis if needed. Anything above 25 …
The below scenarios describe the various types of ways to manage licensing and services from a fulfillment approach within a NetSuite Sales Order. As a best practice, check the contract for any specific details that may deviate under the standard norms if negotiated at the SOW level; these details are typically found…